Welcome Letter

You And Your Timepiece Are Important To Us

At Excel Time Service, we understand and value the importance of making sure you and your cherished watch receive the utmost care and attention deserved.

As a frontrunner in fine quality watch repair and after-sales service, Excel Time Service has earned the confidence of leading luxury watch companies worldwide.

Our reputation derives from our deeply held belief in service excellence and integrity.

We are committed to providing you the finest watch care backed by a highly personalized service experience — a pledge founded on respect anchored in trust.

On behalf of the entire Excel Time Service team, I thank you for considering our company. Please be assured of our unwavering dedication to meeting your service needs and expectations.

Cordially,

Patrick Puton
Founder & Managing Director

About Patrick Puton

Founder & Managing Director
Patrick has over 30 years experience managing luxury watch after-sales service departments:

• Managing Director, After-Sales Service, Rolex Watch USA, Inc. & Rolex Company of Canada, Ltd.
• Managing Director, After-Sales Service, Louis Vuitton Moet Hennessy (LVMH) Watch & Jewelry USA: Tag Heuer, Zenith, Chaumet, Christian Dior, and Ebel
• Director, Vintage Timepieces, Christie's Auction House, North America, located at Rockefeller Plaza, New York, NY

Joint Graduate Degree:
MBA & Journalism, Columbia University, New York. 

Undergraduate Degree: 
Political Science and International Relations, University of Rochester, New York.

Memberships:

• Rotary International
• AWCI (American Watch & Clock Institute)
• Swiss-American Chamber of Commerce
• Coral Gables Chamber of Commerce
• Ambassador, Mercy Hospital Foundation (Miami, FL)

International background & perspective:

• Born in Bienne, Switzerland; has lived, studied, and worked in Switzerland, Canada, United States, and Japan.
• Captain, Swiss Army

Multi-lingual: French, English, Spanish