We are a complete watch repair services company.
- Routine service, or "Complete Watch Overhaul" is an essential service to protect yourinvestment.
- Polishing & Refinishing to make your watch look good as new.
- Scheduled Watch Maintenance - to avoid more costly watch repair.
- Occasional Watch Repairs - we're here to the rescue!
We offer a complimentary evaluation of your quality timepiece, assessing the damage and evaluating any repair work that needs to be done. - We can appraise & authenticate your watch.
Whether for insurance, asset management or just personal knowledge.
Why Should You Trust Excel Time Service With Your Precious Timepiece?
Genuine Parts
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We have a rare, and coveted Rolex® spare parts account.
- Attention Rolex® watch owners: Since 2005, Excel Time Service--a leader in quality watch repair services--holds a Rolex® spare parts account.
- Our use of genuine Rolex® parts distinguishes us from the competition. It brings confidence and peace-of-mind to Rolex® owners who wish to use an independent service provider, such as Excel Time Service.
- The majority of watch repair shops do not have this account, meaning they may not be using genuine Rolex® spare parts. Nor, do they have the authorization to purchase genuine tools and equipment from Rolex®. It takes a watch repair company, like Excel Time Service, many years to rise to this level of expertise and earn such a prized distinction.
Watchmaking Expertise
- The Excel team has obtained recognition and certifications from the most highly regarded and trusted organizations in the watchmaking industry.
- Our watchmakers are CW21 (American Watchmakers-Clockmakers Institute) certified amd SAWTA (Swiss American Watchmakers Training Alliance) certified.
- A Century of Combined Experience & Know-How in Fine Watch Repair
Quick Turnaround
- If you are considering sending your watch to your brand's repair center, don't be surprised if you do have to wait 8 to 10 weeks to have your watch serviced. At Excel Time Service, we can undertake a complete overhaul of your watch using genuine parts and without compromising quality in approximately 2 weeks or less.
Knowledgeable Management
- Patrick Puton, founder & managing director of Excel Time Service, has over 30 years experience managing luxury watch after-sales service departments, including Managing Director, After-Sales Service, at Rolex Watch USA, Inc. & Rolex Company of Canada, Ltd; and later, Managing Director, After-Sales Service, at LVMH Watch & Jewelry, USA (home to TAG Heuer, Bvlgari, Zenith, Hublot, and Chaumet).
- Mr. Puton also specializes in vintage watches, appraisals & authentification, having managed the Fine Vintage Watches Department at Christie's auction house, New York. He holds an MBA degree from Columbia Business School, New York.
Courteous Customer Service
- We speak English, Spanish, French, Japanese, and welcome not only local watch enthusiasts but international clients as well. Arrange to meet with us on your next trip to Miami!
Joe M, 03/17/22
In the spirit of honesty and integrity, I'm providing an excellent review. I called in today in to get advice on whether to invest in repairing my '51 Cuervo y Sobrinhos watch OR not, as it would be too expensive. I must have spoken with the owner. Very welcoming, understanding and listened well. He provided me with the exact guidance I was looking for. Although it would be far too expensive to repair this watch, I wouldn't hesitate to bring in other watches. I will also recommend others. Thank you and until next time..
Ralphy mguilacutty, 01/20/22
Super fast turnaround. Great job and very professional. The watchmaker assigned to my watch actually confirmed it was ready with an email and a photograph.
William Smith, 11/24/21
I had 2 timepieces serviced, they were expertly taken care of and looked and worked like the first day of purchase. I recommend this company as the best outside of Switzerland.
Watch Repair Photo Gallery
Click on image to enlarge and start a slideshow
You And Your Timepiece Are Important To Us
Welcome to Excel Time Service,
Dedicated to uncompromising workmanship and courteous service since 2005, the name Excel Time Service is synonymous with quality watch repair services and superlative customer care. We understand and value the importance of making sure you and your cherished timepiece receive the utmost care and attention deserved.
Excel Time Service has earned the trust and confidence of leading watch brands. This distinction includes being a Rolex® spare parts account holder.
Our reputation derives from our deeply held belief in service excellence and integrity. We are committed to providing you the finest watch care possible. Our Certified watchmakers use only genuine parts, tools and equipment in accordance with the exacting standards of each brand. All work is performed in-house and backed by a highly personalized customer service experience.
On behalf of the entire Excel Time Service team, we thank you for considering our company. Please be assured of our unwavering dedication to meeting your watch repair needs and expectations.
Cordially,
Patrick Puton
Founder & Managing Director
