Excel Time Service, LLC opens its doors to the watch industry, watch retailers, and the public
A selection of articles from local and international publications
Excel Time Service, LLC opens its doors to the watch industry, watch retailers, and the public
Coral Gables Gazette - September 11, 2008
Excel Time Service, a leader in quality watch repair and after-sales service, has announced the opening of its state-of-the-art service facility located in Coral Gables.
Patrick Puton, Excel Time Service's founder and president, states: "Dedicated to innovation and uncompromising quality, the name Excel Time Service is synonymous with quality watch repair as well as superlative customer care."
Excel Time Service is a service partner of leading watch manufacturers and jewelers in the United States as well as their service link to the Caribbean and Latin America. Excel Time Service works with watch manufacturers including Rolex®, Omega, Longines, Rado, Tissot, Cuervo y Sobrinos, Hublot, and Baume & Mercier, as well as premier watch retailers.
"Our reputation derives from our deep-rooted belief in service excellence and integrity founded on over 60 years of combined know-how and experience" said Puton. Born and raised in Switzerland, Canada, and the United States, Puton brings more than 20 years after-sales service management experience and expertise having successfully overseen the after-sales service operations of Rolex® Watch USA and, most recently, those of Louis-Vuitton Moet-Hennessey (LVMH) Watch & Jewelry USA. He also brings expertise in vintage watches as former manager of the vintage watch department (USA) at the venerable auction house, Christie's.
"Our attentive watchmakers, with over 60 years combined know-how, are seasoned professionals who, using the latest equipment and only genuine parts, are factory trained and dedicated to their craft," added Puton. "Our Excel team represents the highest standards in workmanship and quality in watch aftersales service."
Turnaround time at Excel Time Service is currently 10 business days or less from time of estimate authorization, according to Puton. "We understand and value the importance of being prompt and reliable in the quality of services we offer. This is a key competitive advantage we are very proud of; one we wish to share with our valued customers", said Puton.
