Scheduled Maintenance

Regular Care To Avoid Watch Repair

Water Resistance Testing

We strongly recommend your watch undertake a water-resistance test every year.

Excel Time Service is proud to offer this important safety check on a complimentary basis. The procedure is simple, and takes only a few minutes using specialized equipment at our facility.

Quartz Maintenance Service

Quartz watches need to be serviced more frequently, as batteries normally last only two or three years.

A routine quartz watch partial maintenance includes the following:

• Dismantling of watch and movement followed by careful inspection of all components
• Cleaning and replacement or repair of worn or damaged movement parts, as needed, using genuine parts
• Replacement of crown, push-buttons, gaskets, and battery
• Ultrasonic cleaning of case & bracelet (polishing & refinishing available at extra cost)
• Rigorous quality control during 24 hours, including timekeeping, water resistance test to factory specifications, and visual inspection
• One-year service guarantee

In strict adherence to the watch manufacturer's guidelines and using only genuine parts, all work is undertaken at our state-of-the-art service facility, followed by a rigorous series of quality control tests and backed by a one-year guarantee.

(Please note that a quartz watch requiring a complete overhaul, which includes the replacement of the quartz movement, is subject to a higher servicing price.)

Testing and Quality Control

The uncompromising and systematic inspections conducted by our quality control specialists testify to the high standards we place on all work undertaken at our premises.

All movements and watches, without exception, are subject to a series of rigorous technical tests and visual inspections to verify their accuracy, winding function, power reserve, water resistance, and overall appearance.

Only when your timepiece has successfully passed all phases of our stringent quality requirements will we issue a one year service guarantee.

Contact Us Now

To request maintenance service, please send a message using our Contact Form.

You can also call us directly at 888-EXCEL-88 (888-392-3588) or (305)460-0019.